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Make a complaint

If you have a complaint about online behavioural advertising, there are a few things to check first to help resolve the matter.

If the above check-list does not answer your query and you still wish to complain, please complete the online form below.

We will assess your complaint as quickly as possible to see whether or not it relates to behavioural advertising and the New Zealand Best Practice Guideline for Online Behavioural Advertising. If it is not related to these, we’ll direct you to the relevant authority.

Online Complaint Form

Contact Information

Case Information